Skip to content

Contact the team

Talk to someone at Virgin Media Business

Online Support

To save you picking up the phone, try our Help & Support area for the answers you need.

Customer Services

Got a question or request? Complete our form to get in-touch or call us on 0800 052 0800 Monday to Friday 8am to 6pm.

Report a fault

If you're an existing Virgin Media Business customer and you're experiencing a fault, call us on 0800 052 0800, any time, day or night.

To make sure we can get it sorted as quickly as possible, we deal with all faults on the phone.

Sales enquiries

To speak to someone in our Business Sales team, call 0800 953 0180 (Monday-Friday 8am-5:30pm).

You can also...

Buy business broadband and phone line products online.
Set a time for us to call you back  (between 8am-5:30pm Monday-Friday)
Email our business sales team



We're very sorry that you have a complaint about our services. Please use this form for any complaints about Virgin Media Business products and services.

You can also view our code of practice

Home Services

If you're a Virgin Media customer looking for help with your home internet, TV or phone service, please visit My Virgin Media.

Abuse of our network

If you're aware of an abuse of our network committed by a Virgin Media IP address or account, please use this form to let our security team know. Please use our other contact methods above if you're seeking technical support instead.